Quality Control Manager - Operations Management


Providence, RI

Industry: Manufacturing


8 - 10 years

Posted 14 days ago

  by    Bethany Gold

We currently have an excellent opportunity for you to join our team as a Quality Control Manager. This position will direct and coordinate the daily operations of the QC team. The successful candidate will develop, implement and manage quality control systems designed to maximize quality, reliability and customer satisfaction. This position is highly analytical and involves extensive work with creating, maintaining and analyzing quality reports.

What your role will be. . . .

Ensure highest level of internal and external customer service.

Investigate all internal and external rejections and identify the root cause of failure.

Work with production to formulate corrective action

Use quality metrics to drive continuous improvement programs  

Formulate, document and maintain quality control standards and objectives. Develop a system for document control.

Develop an in-process inspection training program that will be utilized by shop floor personnel to prevent defects from being passed to downstream operations.

Lead a staff

Facilitate a system for continuous cross-training as well as training on internal quality audits.

Job Knowledge, Skills and Abilities you'll need to be successful in this role. . . . .

Track record of managing quality control for several product lines.

Highly organized, self-motivated professional

Employee development experience

Strong leadership skills, along with excellent oral and written communication skills.

Must have good speaking and writing skills, (bilingual in Spanish would be a plus) along with strong computer and keyboard skills.

Good interpersonal skills, being able to communicate and deal with individuals at all levels within a large organization.

Education and Experience:

Previous experience working in quality control in a manufacturing environment

BS degreeManufacturing Engineering


7+ years experience in quality and supervising.

Experience developing and implementing quality control systems