Property Adj Large Loss

5 - 7 years experience  •  Insurance

Salary depends on experience
Posted on 10/17/17
Rancho Cucamonga, CA
5 - 7 years experience
Salary depends on experience
Posted on 10/17/17

The Property Large Loss Adjuster applies broad knowledge of current Company policy, applicable regulatory standards and procedural changes to investigate, evaluate and settle complex homeowner/commercial property claims in a timely and efficient manner as to prevent unnecessary expense to the Company and policyholders, and provide exceptional service to our customers. This position requires travel of up to 50% of work time.

Investigate complex Homeowners/Commercial claims to confirm facts, origin and cause of loss. Address and handle ALL exposures of the claim, including Dwelling, Other Structures, Contents, Loss of Use (Homeowner), or Building, Business Personal Property, Business Interruption (Commercial). Investigation may include scene inspection, recorded interview with policyholder, or use of appropriate experts.
Compare facts gathered during the investigation against policy to determine coverage of claim, extend or deny coverage as appropriate.
Assess and determine extent of damages, and document with photographs, measurements, repair estimate, and thorough log notes.
Establishes reserve amounts within prescribed settlement authority limit and negotiates settlement of claims; recommends claims which exceed personal authority limit to supervisor for approval.
Keep claim on a regular diary to monitor unresolved issues and exposures. Regularly monitor progress and expense of ongoing claims..
Throughout entire claim handling process, ensure exceptional service is provided to customers. This includes timely response to phone calls, emails, written communication, and adherence to Department of Insurance requirements.
Directs, monitors, and reviews files handled by independent adjusters to conclusion.
Assists in training property personnel.
Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week. Other functions that may be assigned. 
Worker characteristics are normally acquired through the successful completion of a Bachelor's degree. BA, BS) or equivalent combination of education and experience. Must have demonstrated a consistent performance of Exceeds Expectations or higher in Business Results, and have Consistently Demonstrated appropriate behaviors while in the Property Mid Loss Adjuster role. Must also have successfully completed all requirements to become a Property Large Loss Adjuster as outlined in the Property promotional guidelines. For external candidates 6 - 10 years equivalent industry experience is preferred. Must meet established Company standards regarding personal driving history and current license status to be eligible for position.

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