President - All Saints

Salary depends on experience
Posted on 07/25/17
15+ years experience
Misc. Healthcare
Salary depends on experience
Posted on 07/25/17

President - All Saints

Job Summary:

Responsible for the overall direction and management of the health care facilities and programs including the development and implementation of strategic goals and action plans in coordination with the strategic planning process. Works in partnership with management and physician leaders in ensuring that plans, operations and patient care are aligned with the Mission, Vision and Values. Primary responsibility to ensure that policies, procedures and practices result in clinical, service, and operational excellence. Member of the senior management teams and functions as a key liaison between the leadership teams, physician partners and governing boards of the health care facilities and programs.


  • Provides leadership to management team that enlists active participation/support and creates ownership of short- and long-term objectives necessary to achieve revenue/budget goals.

  • Collaborates with senior management team to develop and implement policies and practices to deliver the optimal level of service to the community. Ensures that services are consistent with the mission, vision, values and directives of the organization.

  • Creates a culture and environment that attracts, motivates, develops and retains qualified associates and physicians

  • Provides visionary leadership for performance improvement and quality initiatives which achieves high quality of care and patient safety goals. Ensures that the organization meets regulatory and compliance requirements.

Mission Integration

  • Participates in the development of annual mission integration and community benefit plans and assigns responsibilities and allocates resources accordingly.

  • Ensures the mission integration function coordinates effective spiritual care and ethics services.

  • Ensures adherence to the Ethical and Religious Directives for Catholic Health Care Facilities through appropriate policies and procedures and appointment of properly-constituted Ethics Committees.

Patient Safety, Quality Assurance, and Clinical Excellence

  • Ensures clinical excellence of the care provided by physicians and other clinicians.

  • Ensures the effective administration and updates of policies, standards, and metrics to track and measure the appropriateness and efficacy of treatments and/or diagnostic procedures provided by clinicians and staff.

  • Ensures the effective administration and updates of processes to support continuous learning and improvement based on quantitative and qualitative information regarding patient outcomes and experiences.

  • Ensures the effective administration and updates of pro-active risk management and patient safety programs.

Physician Relations and Team Coordination

  • Establishes and maintains positive relations with employed and other affiliated physicians and strives to ensure WFH a preferred partner of physicians in all of its service areas and care delivery.

  • Facilitates positive relationships and communications between departments and physicians, through various means, such as conducting and attending meetings, rounding, having one-to-one communications with physicians, and generally being visible and accessible to colleagues and staff.

  • Analyzes results from formal surveys of physician satisfaction and ensures appropriate follow-up actions are completed.

  • Sets and models expectations for professional behavior and holds physicians accountable accordingly.

  • Ensures that adequate continuing medical education is provided to members of the medical staffs.

  • Advises the Board and/or appropriate Board committees on appointment of medical department heads.

  • Attends meetings of the medical staffs, as appropriate, to represent the facilities and programs, Board of Directors and management, and to facilitate effective communication between physicians and leadership.

Program and Business Development

  • Ensures development of physician recruitment and practice acquisition plans commensurate with market and financial analyses in order to improve and sustain the market position and financial viability of WFH and in order to meet the needs of communities and publics served.

  • In cooperation with appropriate leadership and related clinical staff, develops clinical programs and formulates business plans accordingly.

  • Ensures evaluation of physician employment candidates and practice acquisition candidates for fit with the Mission, Vision, Values, and organizational culture.

  • Represents facilities and programs to various public constituencies, professional associations, business coalitions and governmental authorities.

Board Development and Governance Support

  • An ex-officio, voting member of the Board of Directors.

  • Provides support to the Board of Directors and its committees.

  • With assistance and guidance from the Ascension office of general counsel, develops and/or revises corporation by-laws and charters for board committees.

  • In conjunction with the South Region President and the Board Chair, develops agendas and meeting materials to facilitate an efficient and effective governance process.

  • Attends all meetings of the Board of Directors as well as meetings of Board Committees, as appropriate.

  • Provides regular reports to the Board as a standing agenda item for each regular meeting.

  • With input from the Board Chair and board members, plans and provides for organized board education.

  • Advises the Board Chair and Nominating Committee on potential board members and assists in ensuring that the Board is properly constituted in terms of background qualifications and diversity.

Licensure and Credentialing

  • Ensures that effective mechanisms are established to verify that all physicians, mid-level practitioners, and other clinicians are currently licensed.

  • Ensures that an effective and properly-structured credentialing and privileging process is in place and is operated in accord with by-laws, regulations and contractual obligations.

Clinical and Information Technology

  • In coordination with the WFH information services function, ensures preparation of technology plans and evaluates clinical and non-clinical technology.

  • Reviews the needs of the organization for clinical and management information and works in conjunction with appropriate leadership and the information services function to meet technology needs.

  • Ensures that technology and work processes are aligned so maximum benefit is derived for physicians, leadership and staff.

Patient and Family Experience and Service Excellence

  • With assistance of operational and clinical leaders, analyzes patient satisfaction results and formulates appropriate responses and action plans.

  • Ensures that all staff are oriented and trained regarding service excellence expectations, principles, and protocols, in accord with the overall service excellence program of WFH.

Strategic Planning

  • In conjunction with the overall strategic planning process of WFH, participates in the formulation of a comprehensive strategic plan by assessing environmental issues, market needs and potential, resource constraints, and opinions and recommendations of key stakeholders.

  • Regularly assesses progress on plans and achievement of agreed-upon performance measures, and provides periodic reports to key stakeholders.

Financial Management and Viability

  • In accord with the overall financial planning process and guidelines of WFH, ensures the preparation of budgets.

  • Reviews periodic financial statements and reports, and makes changes in resource allocation, spending, and other relevant business activity, to ensure the financial viability and budget compliance of WFH .

  • Supports and adheres to the financial controls and related policies and procedures of WFH, and ensures that administrative and business activities are conducted in support of operational excellence.

Human Resources Management

  • With the support of and in coordination with the WFH Human Resources and Organization Development function, maintains positive personnel relations and strives to make WFH an employer of choice by ensuring that associate questions and concerns are addressed responsively.

  • Ensures compliance with laws and regulations and adherence to WFH HR/OD policies and procedures.

  • Ensures that performance management programs for staff and physicians are effectively administered and that all staff receives on-going feedback and coaching on job performance, competencies, values-based behaviors and developmental needs.

Compliance and Privacy

  • Ensures that policies and procedures of WFH regarding corporate compliance and privacy of patient and associate information are observed.

  • Exercises due diligence in contracting and other activities with legal risks, and uses the services of the WFH Office of General Counsel, as appropriate.

  • Personally models professional confidentiality and discretion in all communications and exchanges of information.

Supervisory Practices

  • Carries out normal supervisory duties and responsibilities, such as interviewing and hiring subordinates, conducting performance appraisals and granting merit pay increases, adjudicating requests for time off or otherassociate requests, adjudicating formal grievances or responding to other individual associate concerns, recognizing associates’ accomplishments, etc.

  • Carries out other duties and special assignments as delegated by the CEO of WFH and/or the Board of Directors.

WFH Values and Leadership Competencies

Demonstrates a visible working style, acts in a manner that is consistent with and shows commitment to the WFH Values and leadership competencies


Knowledge Skills and Abilities

  • Demonstrated ability to manage, teach, make independent decisions and assume responsibility

  • Strong interpersonal communication skills, verbal and written

  • Ability to communicate and work effectively with all levels of staff

  • Working knowledge and experience with PC-based applications, i.e. Word, Excel, PowerPoint, Outlook

  • Futuristic approach to the development of programs/systems that support continuous quality improvement and Mission, Vision, and Values

  • Ability to function as a leader, team member and execute the desired outcomes

  • Must exhibit creative, positive problem-solving abilities

  • Ability to foster collaboration between multiple parties

  • Ability to plan, organize and effectively present ideas and concepts to groups

  • Ability to think conceptually and apply concepts in a practical application

  • Ability to assimilate information from a variety of sources , analyze information, and determines a course of action

  • Ability to consider diverse opinions and incorporate them into the decision-making process

  • Proven track record of implementing organization-wide projects.

  • Commitment to a high standard of customer service

  • Excellent budget and financial management skills



  • Master's LevelDegree
    • Master's Degree in Hospital Administration, Health Care Administration or related field required

Work Experience:

  • Minimum of fifteen (15) years of progressively responsible leadership experience in a related field required.



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