Business Information Architect

United Services Automobile  •  San Antonio, TX

8 - 10 years experience  •  Financial Services

Salary depends on experience
Posted on 08/29/17
8 - 10 years experience
Financial Services
Salary depends on experience
Posted on 08/29/17

Job Requirements

  • Leads the performance of regular assessments of the health and maturity of information capabilities for a given domain.
  • Applies expert knowledge to identify new information capabilities needed to support business capabilities of a given business domain.
  • Maintains the information capability repository with these identified needs
  • Leads efforts in defining the mission, goals, critical success factors, principles, policies and Statements of Direction for information strategy and information architecture.
  • Accountable for achieving business objectives and results.
  • Partners with the Business Information Architects and other technical and business architects to enable the development of the USAA Integrated Information Capability Roadmap.
  • Provides guidance to cross-functional team members to ensure goal achievement and team success.
  • Partners with key stakeholders to build the business cases required to secure approval and funding for the Data and Analytical efforts needed to support the Information Capability Roadmap.
  • Advises and makes recommendations to senior management
  • Leads the development and maintenance of a conceptual model for information capabilities for a given domain.
  • Understands end to end change impact by managing linkages from information capabilities to technical assets (operational + analytical).
  • Leads the development and maintenance of an integrated logical data model to understand data and its inter-dependencies regardless of its usage pattern.
  • Provides consultation and guidance regarding the usage of the enterprise integrated logical model for use in development.
  • Sets the direction regarding the appropriate data sources to be used in solution development and delivery.

Minimum Experience

  • If Bachelor's degree, 8+ years experience in information and/or data architecture to include strategy, planning, and delivery oversight and 3+ years of direct and/or indirect management experience OR
  • If Master's degree, 6+ years experience in information and/or data architecture to include strategy, planning, and delivery oversight and 3+ years of direct and/or indirect management experience OR
  • If PhD, 5+ years experience in information and/or data architecture to include strategy, planning, and delivery oversight and 3+ years of direct and/or indirect management experience
  • Bachelor's Degree in Information Architecture, Information Management, Information and Data Science, Information Studies or a related technical field. (Four years work experience in information management or related experience can be substituted in lieu of a degree in addition to the minimum years of work experiencerequired.) OR
  • A Master’s Degree in Information Architecture, Information Management, Information and Data Science, Information Studies or a related technical field OR
  • A PhD in Information Architecture, Information Management, Information and Data Science, Information Studies or a related technical field

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions.  This will take approximately 5 minutes.  Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred Experience

  • Experience in Contact Center tools and technologies
  • Experience in Digital Channel tools and technologies (tagging, Site Catalyst, Tealeaf)
  • Experience with modeling and simulation tools
  • Experience in Document Management domain
  • Experience designing and managing product delivery measurement frameworks
  • Thought leadership across matrix / multi-discipline teams
  • Experience with data management tools (meta-data management, data profiling, ETL)
  • Familiarity with Enterprise reporting and statistical tools (i.e. Business Objects, Cognos, SAS, SPSS)

Knowledge/Skills/Attributes

  • Expert in the practices of information architecture and information strategy
  • Proven ability to translate business capability into information capability
  • Proven ability to think creatively and to work well both as part of a team and as an individual contributor
  • Ability to understand how information capabilities and domains enable business strategy
  • Proven ability to flex communication to technical and non-technical audiences, at different levels (senior management to IT developers)
  • Proven ability to articulate complex business and information/data concepts for general consumption
  • Expert in developing information roadmaps, and align information needs to business capabilities and business processes
  • Proven ability to influence project teams and senior decision makers on the direction of information strategy/information architecture
  • Proven ability to anticipate opportunities and potential solutions, and leads team through the problem resolution process.
  • Proven ability to develop deep insights that consistently influence and drive action with the most senior Business Executives by using factbased, holistic and forward-looking perspectives.

Job Number: R0010486

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