Senior Account Manager

We are currently seeking a very highly motivated Enterprise Software Account Executive to sell Industry leading Relationship Management Solutions.  We are seeking candidates who love a challenge and enjoy significant earning potential. This senior level person will be Responsible for all selling activities within an assigned Major Account Territory.

 Responsibilities:

• Responsible for selling the Company’s products and/or services in a major named account territory.




• Expands existing relationships and revenue stream in major accounts territory.




• Calls on customers, provides technical and administrative product information and/or demonstrations, and quotes appropriate customer prices. 




• Makes presentations, completes proposals and assists in RFP completion.




• Identifies and properly handles complex issues requiring a high level of expertise in making decisions.




• Works closely and cooperatively with all managers and sales support staff of the Company to provide necessary information to meet customer needs.




• Provides prompt follow-up to leads.




• Maintains knowledge of all Company’s products and services including product features, functionality of products, and product direction of emerging industry standards.




• Maintains knowledge of competitive strengths and weaknesses.




• Demonstrates in-depth proficiency with sales tools, systems, and procedures required to accomplish the job.




• Consistently attains assigned sales quotas.




• Demonstrates expense control.




• Timely completes all company forms and documents that are required for a sale.




• Manage full life cycle of the sales process from prospecting to closure.

Requirements:

• Bachelor’s degree in related field or the equivalent experience and a minimum of 12 – 15  years of sales experience, preferably in the contact center industry, specifically related to products such as CRM , IVR, Web Self Service, voice messaging, and other call processing applications and services.




• Technical proficiency in computing, telephony, and systems integration disciplines.




• Has a good overall understanding of the wireless and cable industry, trends and products.




• Demonstrates creativity and innovation in selling and presentation preparation.  Has been trained on a selling methodology such as Solutions Selling, Target Account Selling or Sandler.   




• Proven track record in consistently meeting/exceeding sales goals.




• Can work with Microsoft Office, other desktop applications and CRM solutions (SAP or SFDC).




• Excellent interpersonal skills to create, maintain, and continue profitable executive relationships with existing and potential customers.




• Proven ability to manage complex sales cycle, with a track record of successful revenue attainment.




• Excellent communication/negotiating/closing skills with customers/prospects.




• Proven experience with enterprise software offering is a plus.




• Aggressive, great attitude, organizational skills and a self-starter.